When do you release products?
We release a New Limited Theme Goodie every month; the release date is usually the first Wednesday of the month at 5.30pm (GMT).
The next date will magically appear on the website and in our Instagram Bio @bathbakelove.
We also have a core collection of goodies which runs throughout the year; this is restocked on the same dates as the release and restock of the limited collection.
How do you use the products?
Each product has a description of how to use it in its listing.
Bath Mixes - a fizzing soak that can be shaken into the bath for candy colour and relaxation.
Bubble Syrups/Nectars - a luxurious Bubble Bath, add a drizzle or two for the biggest sweetest bubbles
Bath Cremes - A Whipped Soap, that creates a luxurious lather (*can also be enjoyed as a shave cream & a scoop under the running water will make soft bubble sweetness)
Sugar Whips - a gentle whipped Lathering Body Scrub
Bath Melts - Organic Cocoa Butter melts to soften the bath or melt straight into skin
Bath Essences - a concentrated essence to be poured into the bath, to create tantalising shimmer + delicious scent
When will my goodies arrive?
As we make all your delights fresh, our turn around time is 3-5 working days. Our working days are Monday to Friday. It will then depend on your location and the mail service after dispatch.
Can you swap products in for me?
Unfortunately much as we’d like to, we have lots of scrumptious things to do so we can’t promise this service.
How long will my goodies keep fresh for?
We recommend using them within 12 months.
Are any of the products edible?
Definitely not - as scrumptious as they smell they are not for consumption.
Can I return/recycle pots?
Yes, we are happy to receive empty clean pots back - 8 pots will mean a free goodie in your next order ; please message us for the details.
When are your messaging working hours?
We will respond to messages - emails and on Instagram, between 10am and 8pm Mon to Fri. We aim to respond within 1-2 working days maximum. We are more active on instagram so we will respond most quickly there
Can you hold products for me?
Unfortunately due to the nature of the releases we have to operate on the basis of first come first served in order to remain fair. If you miss out on release we always make sure to create a restock date so there is a second chance to enjoy the goodies.
